Contacting Classroom Support

Contacting the Classroom Support staff is fast and simple. If you are experiencing technical problems in a Technology-Enhanced Classroom (TEC) please don't hesitate to contact Classroom Support, before or any time during your class and a technician will respond in person or online if that can resolve a computer problem more quickly.

Emergency calls for technical assistance are responded to quickly so the remainder of your class time might not be lost due to technical issues. You can communicate with our group via the computer's desktop icon (shown below), by phone (850)644-2811, or by email (classroomsupport@fsu.edu). If you report the problem as an emergency a technician will respond immediately. Otherwise, a non-emergency will wait until the next class break so technicians are available in the meantime to assist others who need more urgent help. Contact information is not required but is useful if you want feedback about the issue.

Hours of Operation

7:30am to 9:30pm Monday-Friday during semesters
8:00am to 5:00pm Monday-Friday during semester breaks
Closed weekends and FSU holidays

Main Branch Location

HCB M103

(850) 644-2811
(850) 645-5760 (fax)
classroomsupport@fsu.edu (email)

Satellite Office Locations:

MCH 311

(850) 644-5043

WMS 115

(850) 644-7013

BEL 022

(850) 644-2811

If a technician is not in the satellite office, please call our main phone number (850)644-2811, or report the problem and the closest technician will respond.

Room Access Issues

If anyone encounters problems with room access, the alarm system, or with equipment inside the classroom, they should contact Classroom Support at (850)644-2811 Regular weekday hours: 7:30am-9:30pm Monday through Friday during the semester and 8:00am-5:00pm during semester breaks). Contact the FSU Police, only when Classroom Support is not available, at (850)644-1234 for access or security issues only - weekdays after 9:30pm, Saturday and Sunday or during the Winter Break after the semester break.